“Over 25 Years of interpreting the built and natural environments”

12. Warranty

12.1 All goods sold by Bessacarr Publications are warranted free from defects in materials and workmanship.

12.2 Where the Company receives a written complaint from a Customer in respect of goods found to be defective in respect of materials or workmanship the Company, after a reasonable time to investigate the claim and examine the goods in dispute, shall be entitled at its option to repair or replace the defective goods or refund the purchase price.

12.3 No claim will be entertained in for goods altered in any way or have been subject to any accident or damage caused by any innocent, wilful or negligent act or omission of the Customer its employees or agents.